Refund policy
Last updated August 4, 2026
Reschedule free, any time before class
If your date no longer works, we will move you to any other available class at no charge. Reply to your confirmation email or call 626-605-2067 before your class time. This is always the fastest option and never costs anything.
Refunds
If rescheduling does not solve it, contact us and we will make it right. Refund requests made before your class time are honored to the original payment method. Refunds are processed through Square and typically appear on your statement within 5 to 10 business days.
Missed classes
If you miss your class without contacting us first, reach out anyway. We would rather put you in another class than argue about a no-show.
Online and self-paced courses
Online course purchases are delivered by email. Once a course link has been issued and accessed, it cannot be refunded, since the certifying organization charges us on delivery. If you bought the wrong course, contact us before starting it and we will swap it.
Questions about this policy? Email cprwestcovina@gmail.com or call 626-605-2067. CPR West Covina, 100 Barranca St #255-B, West Covina, CA 91791.